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Online Bookings:
Terms and Conditions

The Yellow Chair

Terms and Conditions for Online Booking and Virtual Events

Effective Date: 01/09/2025

Last Updated: 31/08/2025

1. Introduction

  • These Terms and Conditions govern your use of The Yellow Chair’s online booking calendar and participation in virtual sessions delivered via video conferencing or webinar platforms. By booking a session, you agree to be bound by these terms.

2. Booking and Confirmation

  • Bookings are made via our online calendar system.

  • A booking is confirmed once you receive a confirmation email.

  • We reserve the right to refuse or cancel bookings at our discretion, but we seek to provide at least 24 hours’ notice.

3. Services Provided

  • Bookings grant access to virtual sessions (e.g., coaching, webinars, training).

  • Details of the session, including access links and platform information, will be provided prior to the event.

4. Cancellations and Changes

  • You may cancel or reschedule your booking up to 24 hours before the session.

  • We reserve the right to cancel or reschedule sessions due to unforeseen circumstances.

  • If cancelled by us, you will be offered a refund (where applicable) or an alternative date.

5. Use of Video Conferencing Platforms

  • Sessions may be hosted on third-party platforms such as Zoom, Microsoft Teams, or others.

  • You are responsible for ensuring your device and internet connection meet the platform requirements.

  • We are not liable for technical issues beyond our control, including connectivity or platform outages.

6. Recording and Data Protection

  • Sessions may be recorded for quality, training, or access purposes. You will be notified in advance.

  • By participating, you consent to the recording unless you opt out in writing.

  • Personal data (e.g., name, email address) may be shared with third-party video conferencing and webinar platform providers solely for the purpose of facilitating your access to the session.

  • These providers may process your data in accordance with their own privacy policies. We recommend reviewing their terms before joining a session.

  • All personal data is otherwise processed in accordance with the UK GDPR and EU GDPR. See our Privacy Policy for full details.

7. GDPR Compliance

  • We collect only necessary personal data for booking and session delivery.

  • Data is stored securely and retained only for as long as necessary.

  • You have the right to access, rectify, or delete your data at any time by contacting us.

8. Intellectual Property

  • All content shared during sessions is the intellectual property of The Yellow Chair unless otherwise stated.

  • You may not reproduce, distribute, or share session materials without written permission.

9. Liability

  • We exclude liability for any indirect or consequential loss arising from session participation.

  • We are not responsible for the views expressed by third-party speakers or participants.

10. Jurisdiction

  • These terms are governed by the laws of England and Wales and, where applicable, EU law.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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